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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

 (40 Reviews)
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The service here is personable and beyond stellar! The prices are fair and the work is phenomenal!! I appreciate everyone and everything about this shop from the complementary coffee and snacks to the timeliness of the repairs. They provide service with integrity AND a smile!!

, 02/07/2025

partners

ASE (Automotive Service Excellence)
Washington, Maryland, Delaware Service Station and Automotive Repair Association
BG Products
Deka Batteries
Jasper Engines & Transmissions
ALL-DATA
IDENTIFIX
Car Care Aware