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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

 (35 Reviews)
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I've been coming here for almost 4 years and they've always been quick, fair, and friendly. Willing to explain the details of the problem as well as your options.

, 10/04/2024

partners

ASE (Automotive Service Excellence)
Washington, Maryland, Delaware Service Station and Automotive Repair Association
BG Products
Deka Batteries
Jasper Engines & Transmissions
ALL-DATA
IDENTIFIX
Car Care Aware